Use this guideline to best describe your vehicle's symptoms to the best of your ability, then SUBMIT it our service department to arrange for your appointment.

ELLIS IMPORTS DRIVEABILITY WORKSHEET

My vehicle's "CHECK ENGINE" light: Glows steadily Glows intermittently Never comes on.	While operating the starter, my vehicle: Will not crank Cranks Slowly Cranks Normally	When starting, my vehicle Will Not Start Starts Normally Starts and dies Is Difficult to start: Indicate Hot or Cold Hot   Cold
While Idling, my vehicle Will not idele Idles too low Idles too high Idles rough Surges (up and down) Backfires Idles normally	While driving, my vehicle Backfires Pings (Spark knock,detonation) Runs too hot or cold Smokes excessivley (white, blue or black) Has a fuel or gas odor Hesitates, Stumbles, Stalls or Surges Lacks power (sluggish) Misses or Cuts out Stalls when slowing or stopping Vibrates excessively	Speed: Idle Low Speed Stop and Go Highway ( Cruise) High Speed Acceleration Deceleration
Time of Day Morning Midday Evening Night	Other symtoms Transmission Shifts: too soon, too late Poor fuel mileage Emissions test failure or rotten egg odor Other - Please expain as fully as possible	Distance and Conditions: Less than 2 miles From 2 to 10 miles More than 10 miles Uphill Downhill
Environmental Conditions: Cold Weather Hot Weather Wet/Raining Snow Fog Dirt/Dust	Engine Conditions Engine Cold Engine Hot All Temperatures While Turning While Braking With Headlights ON With A/C ON	Driving Habits Start cold engine and drive immediately Start cold engine and allow to warm up Mostly highway driving Mostly city driving Park in garage Average Miles driven per day
	Fuel Quality Type of fuel used Octane rating Brand of fuel Last fillup date present Mileage

If you have other information or questions, please enter them below!

Auto information for Service

MAKE:    MODEL:
YEAR:    ENGINE:

Personal Information Required

Entries identified with * are Required in order to process this request.

First name: *         Last name: *

Number and Street: *

Town/City: *   State: * Zip: *

Day Tel: * Evening Tel: *
     FAX:

Email: (if you wish us to contact you this way)

Scheduling Preference:

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   click on the grey "Thank You" tab above to submit your appointment request.

EMAIL Appointment Service

To better serve our valued customers, Ellis Imports is offering you the convenience of email to make an appointment to service your vehicle 24 hours a day !

Be sure to include: Name, Phone Number (Day and Evening), Make, Model, Year, Engine,
Desired Date and Time (1st and 2nd Choice) and the a complete description of the problem (as best you can) or service desired.

Appointments made 5 days in advance can usually be accommodated.

We will contact you via return email to confirm your appointment or if there are any questions or to give you a cost estimate. Let us know if you prefer a return phone call and the best time to contact you.

Contact our service department for an appointment or if you have any questions.

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